How Can We Help?
Support & FAQs
When will my order ship?
Orders usually ship within three to five business days. You’ll receive tracking details once your package leaves starby.
Can I change my order?
Contact us with your order number as soon as possible. We’ll help update details before fulfillment begins.
What if my item arrives damaged?
Please contact support with your order number and issue details. We’ll review your request and guide you through next steps.
Do you accept merchandise returns?
Yes, eligible unworn merchandise can be returned within the stated return period. Check your order details for instructions.
How can I contact starby?
For product, order, or merchandise questions, send us a message through the contact form. We’re happy to help.